Introduction
Introducing National 5 Administration and IT
Theory
Tasks, Skills and Qualities
Quiz: Tasks, Skills and Qualities
Customer Service
Quiz: Customer Service
Health and Safety
Quiz: Health and Safety
Health and Safety: Current Legislation
Quiz: Health and Safety: Current Legislation
Security of People, Property and Information
Quiz: Security of People, Property and Information
Using the Internet to Search for Relevant Information
Reliable/Unreliable Sources of Information
File Management
Corporate Image
Practice
Using Word Processing Software
Quiz: Using Word Processing Software 1
Quiz: Using Word Processing Software 2
Quiz: Using Word Processing Software 3
Business Documents: Business Letters
Business Documents: Memoranda, Business Reports and Itineraries
Business Documents: Meeting Documentation
Quiz: Business Documents 1
Quiz: Business Documents 2
Quiz: Business Documents 3
Other Documents
Quiz: More Business Documents
Using Desktop Publishing Software
Using a Spreadsheet Application: Using the Software
Quiz: Using Spreadsheet Software
Home Ribbon
Quiz: Home Ribbon
Formulae and Functions
Quiz: Formulae and Functions
Named Cells, Referenced Cells and IF Statements
Quiz: Named Cells, Referenced Cells and IF Statements
Using Percentages and Sorting Data
Quiz: Using Percentages and Sorting Data
Charting
Quiz: Charting
Printing
Quiz: Printing
Business Terminology Used in Spreadsheet Tasks
Using a Relational Database: Using the Software
Quiz: Using a Relational Database
Creating Forms and Relational Databases
Quiz: Creating Forms and Relational Databases
Searching, Sorting and Creating Reports
Quiz: Searching, Sorting and Creating Reports
Mail Merging and Printing
Quiz: Mail Merging and Printing
Using Presentation Software
Editing Slides
Importing Data and Using Slide Master
Transitions, Animations and Printing
Email
Using an E-diary
Assignment and Exam Skills
Assignment Preparation
Quiz: Carrying out Planning Tasks
To-Do Lists and Planning Tools
Quiz: To-Do Lists and Priority Lists
Further Useful Planning Tools and Budgeting
Quiz: Further Useful Planning Tools and Budgeting
Preparing Documents to Support the Event
Quiz: Preparing Documents to Support the Event
Carrying out Follow-up Activities
Quiz: Carrying out Follow-up Activities