Privacy Policy

Introduction

Bright Red Publishing Ltd cannot provide Digital Zone access without collecting, holding, and using some of your personal data. This notice explains what we do with your personal information and why.

This page provides information on:

  • Who the Data Controller is
  • Why we collect and use your personal data
  • Who your information may be shared with and why
  • How long we keep your personal data

Who is the Data Controller

Bright Red Publishing Ltd provide Digital Zone services directly and is therefore the Data Controller.

As a Data Controller we hold your personal data securely and restrict access to personal information to people who need to use it in the course of their duties. When collecting and processing information about you, we must comply with the UK Data Protection Act, 2018 and the UK General Data Protection Regulation.

What personal information we collect and use

We collect and hold personal information in all formats for the purposes set out in this notice.

If you are a student, we will hold a record of:

  • personal details (first name, last name);
  • education details (your school or college and year group);
  • registration details (as an email for registration and logging in);
  • your progress through the course materials;
  • the answers you have provided to questions;
  • your performance in end of topic tests.

If you are a lecturer or teacher, we will hold a record of:

  • personal details (first name, last name);
  • registration details (as an email for registration and logging in);
  • teaching details (your school or college, the subjects you teach);
  • a contact email address.

Why we collect and use your personal data

We collect and use your data to allow us to provide the Digital Zone content and other educational services.

If you are a student, we collect and use your data to:

  • permit your registration on the Digital Zone and to access content;
  • contact you by email for password recovery purposes or when your password changes;
  • send you a welcome message when you subscribe to additional Digital Zone + content;
  • provide you and your teacher/lecturer with information on your progress;
  • provide you and your teacher/lecturer with formative assessment data;
  • help us to improve the educational services we provide;
  • deal with queries or complaints promptly and fairly.

If you are a teacher/lecturer, we collect and use your data to:

  • permit your registration on the Digital Zone and to access content;
  • provide you with information on the progress of your students;
  • provide you with formative assessment data;
  • contact you by email for password recovery purposes or when your password changes;
  • send you a welcome message when you subscribe to additional Digital Zone + content;
  • provide service updates to you on any changes to the course materials or the features offered by the Digital Zone + content;
  • help us to improve the educational services we provide;
  • deal with queries or complaints promptly and fairly.

In addition, if you are a key contact at your school, we will also use your data to allow us to facilitate the distribution of student and staff account details.

Registered users and subscribers may receive automated emails from Bright Red Publishing Ltd providing the essential functions of the Digital Zone service. Examples of such automated emails include:

  • a welcome message confirming that an account has been activated;
  • an email confirming a subject test has been completed;
  • an email confirming a password reset;
  • an email to confirm a change of email address.

How long we keep your personal data

We will unrecoverably delete your information from all operational and disaster recovery data within six months of the termination of a subscription. While a subscription is in place to control your data, we will keep your information for up to 36 months after your account expires.

Your rights

You have the right to: find out, from Bright Red Publishing as the Data Controller, what personal data we process about you and obtain a copy of the data, free of charge within one month of your request; ask for inaccurate or incomplete data to be corrected.

If you think we are acting unfairly or unlawfully you can: object to the way we are using your data by contacting info@brightredpublishing.co.uk; complain to the UK Information Commissioner’s Office.

Under certain conditions, you also have the right to ask Bright Red Publishing Ltd to: restrict the use of your data e.g., if you have raised issues about the accuracy or use of your personal data, until we have investigated and responded to your concerns; erase your information.

If you have any questions about what Bright Red Publishing Ltd does with your personal information or your rights under privacy laws, you can contact us by emailing info@brightredpublishing.co.uk.

Social Media Policy

Details of Bright Red Publishing Ltd news and service updates are provided on the company’s public website www.brightredpublishing.co.uk and associated social media accounts, including new course developments, notifications about the status of Digital Zone services and news of upcoming events etc. This information will also be re-published via popular social media platforms, providing a choice of outlets and a more open means of communication and social engagement with the users of the service.

Bright Red Publishing Ltd adhere to the guidelines and terms of service for each social media site that it has an account for.

We monitor our social media accounts regularly during core office hours (weekdays 9:30am – 4:30pm) and to a lesser extent outside of that time. Unusual office closures will be announced in advance. We aim to reply to questions posted on our Facebook page, Tweets sent to @_BrightRed or using one of our Hashtags (e.g. #bebrightbeready) as soon as possible, but please contact us at info@brightredpublishing.co.uk if you have an urgent, important or confidential enquiry.

Facebook

‘Like’ our Facebook page for the opportunity to discuss your thoughts and experiences using the Digital Zone, but remember that any comments posted on our page have the potential to be seen by all Facebook users so a direct message may be more appropriate.

Instagram

Follow our Instagram account to keep up to date with Digital Zone developments. We follow educational Instagram accounts but do not follow personal accounts belonging to students. We do not use Instagram’s messaging feature.

X

Follow our X updates to keep up to date with Digital Zone developments and for selected retweets about relevant subjects. Bright Red Publishing Ltd mainly follow Twitter accounts that belong to educational practitioners and technologists, and we are particularly interested in receiving feedback from students and staff that use our services. Whilst we do not follow personal Twitter accounts that belong to students, we do encourage them to follow us and we are happy to answer their questions. We will generally try to establish a dialogue when we find Tweets about Digital Zone-related issues and queries even if they are not directed specifically towards us.